Returns Policy

At Budeful.com, we strive to ensure you are completely satisfied with your purchase. If you need to return an item, please follow our simple returns policy outlined below.

1. Eligibility for Returns

-Items must be returned within 30 days of the delivery date.

-Products must be unused, in their original packaging and with all labels intact.

-Certain items (e.g. personalised products and goods) are non-returnable for hygene and safety reasons.

2. How to Initiate a Return

-Contact our customer service team at customersupport@budeful.com or 01288 489362 to request a return authorisation.

-Provide your order number and the reason for the return.

3. Packaging and Shipping

-Please securely pack the items to prevent damage during shipping.

-You are responsible for the return shipping costs unless the item was delivered faulty or an error occurred on our part.

-We recommend using a trackable shipping service or purchasing shipping insurance for returns over £50

4. Refund Process

-Once we receive and inspect the returned items, we will notify you of the approval or rejection of your refund.

-Approved refunds will be processed back to your original payment method within 14 business days.

-Please not that it may take some additional time for your bank or credit card company to process the refund.

5. Exchanges

-We are unable to process direct exchanges. If you would like a different item, please return the original item and place a new order.

6. Faulty or Incorrect Items

-If you receive a faulty or incorrect item, please contact us within 48 hours of receiving your order and we will provide instructions for a return.

7. Contact Us

For any questions regarding our returns policy please contact us at: customersupport@budeful.com or phone 01288 489362

Thank you for choosing Budeful.com! We appreciate your business and look forward to serving you again.